Delivery & Shipping
We deliver Australia-wide.

We are unable to assist with international postage at present.
Orders are generally dispatched within 2–4 business days. Delivery times may vary depending on your location and postal service delays.
Shipping costs are calculated at checkout based on your order size and delivery location.
Yes — once your order has been dispatched, you will receive tracking details via email where available.
Yes, you are most welcome to pick up directly from our store - Shop 1-102 / Level 1, Chatswood Chase, 345 Victoria Avenue, Chatswood NSW 2067
Returns & Refunds
Due to food safety and hygiene regulations, we do not accept returns, exchanges or change-of-mind refunds on any tea products.
If your order arrives damaged or you have received the incorrect item, please contact us within 48 hours of delivery with photos and your order number so we can assist you.